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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sherrie calderon

June 5, 2024

5  out of  5 rating by sherrie calderon
"Cari Heimos has been our go to agent for all of our insurance needs for over a decade. Her knowledge and customer service is top notch."
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Laurie Selwitz

June 4, 2024

5  out of  5 rating by Laurie Selwitz
"You never really know how good an insurance agent is until you need something. Every time I have a question or need anything from Cari, she's quick to respond and take care of my needs. Even when she's out of the office she's able to help me when I'm desperate for answers! I'm really happy with State Farm and Cari!"
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claudine de giacomo

May 6, 2024

5  out of  5 rating by claudine de giacomo
"State Farm has been insuring my family for over 50 years. Buddy Bearbower became like a personal friend, Mike and Carrie Heimos took over and have treated my family equally as good. They are exactly the “Like a Good Neighbor” types of agents we need. I highly recommend their Insurance Services. 5 Stars ⭐️"
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Chris Rogo

May 2, 2024

5  out of  5 rating by Chris Rogo
"I've been with with Cari & Mike for many years, and I stay with them for the professional service I get. My calls (if any) are returned fast, and they take the time to explain things so I can understand it. 5 Stars all the way round."
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greg tama potjes

April 7, 2024

5  out of  5 rating by greg tama potjes
"My parents Potjes family , grafted me into State Farm Insurance back in the day of VW bugs 64’ . When Mr. Buddy Bearbower passed then , I along many others had worried whom would take over for the role and fill them shoes. Then a blessing comes along Cari Heimos & Mike , whom made the transition seamless …. And communication easy. I’m grateful that, If there’s anything I need to know about my coverages , , I can count on them ☝🏽 To bring the best solution ! Thank you, Greg"
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Bob Hodson

March 1, 2024

5  out of  5 rating by Bob Hodson
"I have been incredibly happy with all of the care and help I have been provided over all the years. I cannot say enough good things about their agency and they go above and beyond to make sure you are taken care of. They are incredibly knowledgeable as well. I highly recommend their agency."
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Holly W Willner

February 29, 2024

5  out of  5 rating by Holly W Willner
"Cari and Mike are really top notch. Caring, very knowledgeable and service oriented. Seasoned professionals who understand the human side of insurance. Cari is patient and explains all options thoroughly, making decisions easier."
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Liz Foo

February 29, 2024

5  out of  5 rating by Liz Foo
"Cari is an amazing State Farm agent!! She is so knowledgeable, patient and helpful with me and always tells me what I need and don’t need and so I’m always getting the right fit."
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Sueann Garzon

April 6, 2023

5  out of  5 rating by Sueann Garzon
"Knowledgeable office, helped me pick appropriate coverages to cover all my needs. I ended up getting higher limits for my autos bundled it with my homeowners . Walked me through what a Personal Umbrella coverage was and why I may need one. I feel better covered in any event of a loss. Thank you Cari and Mike. Will definitely be referring my friends and family."
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Janine Heimos

March 9, 2023

5  out of  5 rating by Janine Heimos
"Mike and Cari are always very helpful and responsive. Highly recommend them!"
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June 4, 2022

5  out of  5 rating by NL B
"I belonged to StateFarm for 22 years (after 20 years with AAA). I discovered Cari’s office in MV when my previous StateFarm agent in HB retired which my policies got transferred to a whole new StateFarm office in CM. What connected me with Cari was from reading her bio, among other StateFarm offices in the area. - Quick Responsiveness: Cari provided quick turn-around personal service to ensure all of my policies were successfully transferred over her office within same day of my request and inquiry. Follow-on transactions during my last five years of adding/removing coverages receive similar responsiveness from Cari and her husband Mike, speed! - Professionalism: Cari and Mike are attentive and courteous while interacting and handling my policies’s transactions and updates. They are consistent, that’s important. If Cari is out of of office or sick, Mike is there to ensure matters are handled. No excuses were made. - Leadership and Relationship Buildup: Cari is personally involved in referring me another out of State StateFarm agent upon request, she ensures that we receive at least same level of quality services as her office’s. Cari followed up with emails ensuring closed-loop responses were provided for her referral. Overall, Cari and Mike built long-term relationship with me. They gain my trust. They built their business like an extended family which is comforting in case if and when I ever need their services for any claims 🤞 “I can Count on their services, Cari & Mike stand by their customers” seem to fit Cari’s office motto!"
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Claude Beaulieu

May 12, 2022

5  out of  5 rating by Claude Beaulieu
"Mike and Cari are good people to work with. You’ll end up recommending them to your friends and family, I have more than once and those folks eventually will also."
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Bob Hodson

May 9, 2022

5  out of  5 rating by Bob Hodson
"Excellent agents, always on top of my policy. When I have a question or need a COI, it gets handled with urgency."
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May 9, 2022

5  out of  5 rating by RAYLINE ANDERSON
"I inherited this State Farm office from my parents. I was impressed with how claims were handled, but most importantly by the personal touch. I was delighted to find that Cari and Mike have carried this forward. I tell my friends when they try to talk to me about other companies there is nothing to compare to having a friend who calls you by name on the other end of that phone call! Rates are competitive and they work with you to get the right fit."
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Paige Rogowski

April 16, 2022

5  out of  5 rating by Paige Rogowski
"I’ve been a client for many years. On the rare occasion that I’ve had issues, they have been helpful to resolve the issue. They have also been helpful in finding the lowest cost for the best coverage."
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David Chaney

September 17, 2020

5  out of  5 rating by David Chaney
"Cari has been my insurance agent for more than 15 years. Her husband Mike runs the office, does courtesy calls for payments, and is just incredibly helpful. Fortunately I've only had to use my insurance once, but all went smoothly. Just a great operation. Many Thanks!"
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keady Perkins

November 12, 2014

5  out of  5 rating by keady Perkins
"We have State Farm for many years. When our old agent passed away we thought what happens now??? Well something fantastic happened. Cari Heimos took over his clients which we are a part of. I knew him for years even though I had never met him. Cari and I discussed our policies and when I asked if she would mind coming to our house to see what we have and assess if we had to much or not enough coverage, she said tell me when~ She explained coverages and what we should think about, one of them being an umbrella policy. We had never been told about it and once it was explained, we said sign us up.. We have multiple policies with her. Auto, home owners, motorcycle, personal jewelry, earthquake.... etc. You can never have too much insurance, and I am blessed she is our agent."
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Joseph Osborne

November 12, 2014

5  out of  5 rating by Joseph Osborne
"I have been a client of Cari's office for almost two years now and from the first time I met her she made me feel like family. Her team that works for her is amazing and every time I call in they are always friendly and helpful. I would recommend her to my closest friends and families."
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Burton Wagner

November 12, 2014

5  out of  5 rating by Burton Wagner
"Wonderful team and a very caring office. Cari goes the extra mile to take care of her clients and made sure I have the coverage I need and not just the package with all the bells and whistles. You can have total confidence in her expert knowledge and rest easy knowing that your covered and truly in good hands."
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Kody Allan

December 19, 2012

5  out of  5 rating by Kody Allan
"Staff is very friendly and courteous, I would recommend Cari's office to everyone and i already have. They took the time to sit down and explain everything in detail and were not in a hurry to push me out the door as just another customer. They were willing to take the time to answer all my questions are were available over the phone whenever i needed. Great customer service no need to go anywhere else."